Customer Reviews & Testimonials

Customers who book their vehicles online receive a followup email after their hire has ended asking them to rate their experience and leave any pertinent comments, below are their responses to our teams efforts when they collected and returned their vehicle.

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Rating
1.0
30th Oct 2017, 13:30
John Wilson
When I arrived at intack self drive I was told the vehicle I had paid for and booked 4 days prior wasn't back from it's previous rental and the alternative vehicle wasn't fit for the purpose I needed it for, having no choice due to time constraints I took the alternative making my job harder and more journeys needed, surely when you book a van that far in advance they should make sure it's there when you need itAlso, upon returning the vehicle I was told the diesel wasn't reading full, even though I'd just filled it up,the man checking the van in said the needle was slightly off full, when I looked I saw that it was very very very slightly away from full, he told me that it'd take at least 8 ltrs to fill it and the price of the diesel was at an inflated rate, I was unwilling to pay that for the diesel and was sure that less than 8ltrs would fill it, so because I was 15 minutes early in returning the vehicle I went back to the garage and put another 3 ltrs in all the while the automatic anti spill nozzle on the pump was constantly clicking off all the time, in the end the tank was so full that diesel ended up spilling out and going on the floor, I'd barley managed to get 3ltrs in it,Intack are running a shambles of a business very unorganized and incompetent I WILL NOT BE USING THEM AGAIN!!!! EVER!!!!
Review from Google
30th Oct 2017, 13:17
andrew brown
Fantastic service and lovely car too.
Direct Review
Rating
5.0
30th Oct 2017, 08:08
A Google User
Fantastic service here all round from the ladies on front desk through to workshop technician's and especially the manager Lee Grendall, 5 star service all the time.
Intack response: Thanks Ben
Review from Google
Rating
5.0
30th Oct 2017, 08:08
Ben Charlesworth
Fantastic service here all round from the ladies on front desk through to workshop technician's and especially the manager Lee Grendall, 5 star service all the time.
Intack response: Thanks Ben
Review from Google
Rating
5.0
30th Oct 2017, 07:59
Ben Charlesworth
Fantastic service here all round from the ladies on front desk through to workshop technician's and especially the manager Lee Grendall, 5 star service all the time.
Intack response: Thanks Ben
Review from Google
Rating
5.0
24th Oct 2017, 15:50
A Google User
Great service and competitive prices nice vans,
Intack response: Thanks Barry
Review from Google
Rating
5.0
24th Oct 2017, 15:50
Barry Henderson
Great service and competitive prices nice vans,
Intack response: Thanks Barry
Review from Google
Rating
5.0
24th Oct 2017, 15:49
Barry Henderson
Great service and competitive prices nice vans,
Intack response: Thanks Barry
Review from Google
19th Oct 2017, 17:47
naheed akhtar umar
Amazing staff
Direct Review
Rating
4.0
17th Oct 2017, 08:52
Rickman H
Van hire
Intack response: Thanks Ricky
Review from Google