Customer Reviews & Testimonials

Customers who book their vehicles online receive a followup email after their hire has ended asking them to rate their experience and leave any pertinent comments, below are their responses to our teams efforts when they collected and returned their vehicle.

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Rating
5.0
26th Nov 2017, 06:05
Star Global
A very good local rental company but still one of the largest privately owned self drive rental companies in Lancashire that I am aware of. The business has been established for msny years and I still remember visiting them with my dad to collect hire vehicles over 25 years ago and the ownership has remained the same even today.What you will benefit from Intack Self Drive is cheap rental options including short and long-term hire. They also, have over 300 vehicles including cars, vans and Minibuses.
Intack response: thanks for the thumbs up Sal
Review from Google
Rating
5.0
26th Nov 2017, 05:55
Star Global
A very good local rental company but still one of the largest privately owned self drive rental companies in Lancashire that I am aware of. The business has been established for msny years and I still remember visiting them with my dad to collect hire vehicles over 25 years ago and the ownership has remained the same even today.What you will benefit from Intack Self Drive is cheap rental options including short and long-term hire. They also, have over 300 vehicles including cars, vans and Minibuses.
Intack response: thanks for the thumbs up Sal
Review from Google
Rating
5.0
21st Nov 2017, 12:56
A Google User
We had initially booked car hire with Enterprise, we provided everything they asked for then at the last minute as we were traveling to France they refused the car hire as they needed 72 hours notice, they were charging us 521 for 3 days hire! Late afternoon we went to Intack and the ladies in reception were all very friendly and helpful, our sales person was patient and helpful and put up with me translating to my nephew in Italian, everything went smoothly, she got him the perfect car at the perfect price, far cheaper than Enterprise. More people need to bring their business here, they deserve to be the leaders. Thank you again.
Intack response: Another very happy customer, shop local and keep local people employed, we need more family businesses in our town, we can fill the gaps where big companies let customers down.Were not perfect but we try our best and thats why were still going after 40 years
Review from Google
Rating
5.0
21st Nov 2017, 12:56
Sylvia Seminara
We had initially booked car hire with Enterprise, we provided everything they asked for then at the last minute as we were traveling to France they refused the car hire as they needed 72 hours notice, they were charging us 521 for 3 days hire! Late afternoon we went to Intack and the ladies in reception were all very friendly and helpful, our sales person was patient and helpful and put up with me translating to my nephew in Italian, everything went smoothly, she got him the perfect car at the perfect price, far cheaper than Enterprise. More people need to bring their business here, they deserve to be the leaders. Thank you again.
Intack response: Another very happy customer, shop local and keep local people employed, we need more family businesses in our town, we can fill the gaps where big companies let customers down.Were not perfect but we try our best and thats why were still going after 40 years
Review from Google
21st Nov 2017, 12:20
John Owen
never had any problems
Direct Review
20th Nov 2017, 19:01
hanif bahadur
Five star service as always!
Direct Review
13th Nov 2017, 13:28
david bury
Excellent service will hire again thanks
Direct Review
5th Nov 2017, 12:52
andrew taylor
No suggestions. A good and efficient service. Would recommend.
Direct Review
31st Oct 2017, 18:33
thornton kenneth
keep doin what your doin seems to me the service you provide is excellent
Direct Review
Rating
1.0
30th Oct 2017, 13:30
A Google User
When I arrived at intack self drive I was told the vehicle I had paid for and booked 4 days prior wasn't back from it's previous rental and the alternative vehicle wasn't fit for the purpose I needed it for, having no choice due to time constraints I took the alternative making my job harder and more journeys needed, surely when you book a van that far in advance they should make sure it's there when you need itAlso, upon returning the vehicle I was told the diesel wasn't reading full, even though I'd just filled it up,the man checking the van in said the needle was slightly off full, when I looked I saw that it was very very very slightly away from full, he told me that it'd take at least 8 ltrs to fill it and the price of the diesel was at an inflated rate, I was unwilling to pay that for the diesel and was sure that less than 8ltrs would fill it, so because I was 15 minutes early in returning the vehicle I went back to the garage and put another 3 ltrs in all the while the automatic anti spill nozzle on the pump was constantly clicking off all the time, in the end the tank was so full that diesel ended up spilling out and going on the floor, I'd barley managed to get 3ltrs in it,Intack are running a shambles of a business very unorganized and incompetent I WILL NOT BE USING THEM AGAIN!!!! EVER!!!!
Review from Google