Customer Reviews & Testimonials
Customers who book their vehicles online receive a followup email after their hire has ended asking them to rate their experience and leave any pertinent comments, below are their responses to our teams efforts when they collected and returned their vehicle.
19th Jul 2021, 12:32
Avoid, paid 500 deposit over a week ago and still havent got it back. they've stated that theres issues with bank transactions?? If they know about it why hasn't it been addressed! Shame as the van hire was deccent...
Intack response: Hi, thanks for your feedback and Im sorry to hear that you havent received your deposit back in the timeframe expected, it depends on the length of your hire as to wether we do a pre authorisation deposit or wether we actually take the deposit, if it was a pre authorisation it normally takes 5 - 7 working days for it to clear back to your account, if we took the deposit your refund would have been done and clear back normally within 3 days.If you would like to email me your res number to customer.service@intack.co.uk I will have a look in to the issue and come back to you as soon as possible.RegardsLee
Review from Google
18th Jul 2021, 08:29
I rented a 17 seater minibus to take the family out to beamish and bamburgh castle for the day, I choose intack because their price was the cheapest and I'm glad I did. The staff are great, very welcoming and the mini bus was like new I definitely will use them again if I need another mini bus.
Intack response: Thank you Mark all aboard the fun bus
Review from Google
30th Jun 2021, 16:35
Fantastic service and prices..
Intack response: Cheers Daniel
Review from Google
22nd Jun 2021, 20:00
Extortionate deposits for tiny, not new, cars. Not much to choose from
Review from Google
21st Jun 2021, 16:10
Exellent service and value.
Intack response: VFM
Review from Google
8th Jun 2021, 21:46
Great service, very friendly staff and quick process. The hire car we got was just what we needed for a trip to Cornwall and excellent value. Will hire from Intack again.
Intack response: Thank you Nicola
Review from Google
8th Jun 2021, 20:29
Intack response: Thank you Adullah
Review from Google
7th Jun 2021, 10:28
Needed a van in a rush and was able to book late on Friday for 24 hour rental with no trouble via website with reservation quickly confirmed by team. Van was very clean and 70 reg. and we had no issues in around 600 miles of motoring, returning van was just as easy taking no more than 5 minutes.
Intack response: Thank you Mark
Review from Google
6th Jun 2021, 14:43
Intack response: Cheers Michael.
Review from Google
4th Jun 2021, 06:51
Decided to use intack initially because they have automatic vans. I have to say from start to finish the service was outstanding . From walking in to collect the van you where greeted by friendly professional staff. The van was in perfect order showroom condition in a vehicle that had done 7,00 miles clean and polished inside and out. Outstanding Intack well done I will definitely be using you again
Review from Google