Customer Reviews & Testimonials

Customers who book their vehicles online receive a followup email after their hire has ended asking them to rate their experience and leave any pertinent comments, below are their responses to our teams efforts when they collected and returned their vehicle.

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Rating
4.0
10th Sep 2023, 15:58
Rahaun Dar
Good prices and good cars
Intack response: Thanks Rahaun
Review from Google
Rating
5.0
2nd Sep 2023, 01:23
Cathy Worthington
Very good service immaculate cars
Intack response: Thanks Cathy, our vans arent too shabby either
Review from Google
Rating
5.0
29th Aug 2023, 07:54
Bill Smith
I've used Intack a few times when I've needed a van for moving house or while I've been renovating. Always a really quick check in process, vans are a always clean, drop off done quickly and all friendly staff.Price is usually cheaper than anywhere else local.
Intack response: Thanks Bill
Review from Google
Rating
3.0
29th Aug 2023, 07:54
Bill Smith
I've been using Intack alot while I've been renovating my house, check in is usually quick and easy.Reduced my rating recently after a bad experience being told that I'd filled the tank to "full" but it has to go over full. Seemed pretty petty and nowhere does it state that in the agreement. Was charged extra to fill it beyond the fill line. Emailed to discuss it as I was in a rush on the day but email was ignored.Prices used to be cheapest but other companies much cheaper.
Intack response: Thanks Bill
Review from Google
Rating
4.0
28th Aug 2023, 21:47
Darren Fletcher
Review from Google
Rating
5.0
27th Aug 2023, 16:06
David Bell
Ive used Intack Hire well, since they were at Intack with Mike Pilkington running the show. Very accommodating, helpful and friendly. Nothing too much trouble. Great cars. Super prices. Ace service. Gets a 10 from me.
Intack response: Thank you David, you must remember the old yellow vans!! Have you seen the pictures of our Lutons with our 50yrs timeline on it?https://­www.­instagram.­com/­p/­Cu9hWE4tim7/?igshid=­MzRlODBiNWFlZA==
Review from Google
Rating
5.0
26th Aug 2023, 20:54
Chris Hayes
Had a VW Transporter on long term hire now (over 6 years) and the service has never dropped below amazing!The van gets serviced and swopped out every 12 months (with exception of covid and issues with new vehicles) and everytime nothing is a problem.Hats off to you all, 11/10 every time.Highly recommended,­Chris.
Intack response: Thank you Chris
Review from Google
Rating
5.0
24th Aug 2023, 10:15
Susan Thomas
Excellent service fab staff vehicle fantastic highly recommend
Intack response: Thank you Susan
Review from Google
Rating
5.0
9th Aug 2023, 11:25
Alan Lines
Couldn't fault any part of the process! Had to hire a car for a long weekend trip in Scotland, my own electric car couldn't get there without a 2nd charge, and couldn't get back without 2 further charges, so a hire car it was! From walking through the door on Thursday afternoon to be greeted with a cheery "Hello, how can I help you,?" To returning the car early on Tuesday morning to get all the returns checks done before the office opened, couldn't fault anything , if I needed a hire car, would definitely use them again.
Intack response: Thank you Alan, glad we could help
Review from Google
Rating
5.0
9th Aug 2023, 08:06
Deborah Barnes
Great service and friendly staff thankyou
Intack response: Thank you Deborah
Review from Google