Customer Reviews & Testimonials
Customers who book their vehicles online receive a followup email after their hire has ended asking them to rate their experience and leave any pertinent comments, below are their responses to our teams efforts when they collected and returned their vehicle.
19th Sep 2022, 13:17
Intack has held a freeze on funds on my debit card for four weeks even though I didn't hire a vehicle with them...only made a booking enquiry! Despite me following up countless times they keep delaying releasing the funds, causing major stress and inconvenience. Bank can't do anything with 'pending' holds; has to be released by them as the merchant. Strongly recommend you avoid this company. Very upsetting.
Review from Google
12th Sep 2022, 22:30
Very professional
Intack response: Thank you David
Review from Google
9th Sep 2022, 11:50
Bad attitude, receptionist assumed i was just wasting their time.
Review from Google
8th Sep 2022, 19:45
Collected a van
Intack response: Thank you Craig
Review from Google
22nd Aug 2022, 10:55
Got charged 95.00 for tiny scratch small as 10p.Never using again. Very dissatisfied.
Review from Google
17th Aug 2022, 19:46
Intack response: Thank you Saeed
Review from Google
3rd Aug 2022, 08:17
Great place for car hire, very easy transaction for hiring and they rented us a fantastic car to drive down to Cornwall in, very comfortable and economical. I would gladly hire again and highly recommend to all. The prices for hiring are extremely reasonable.
Intack response: Thanks very much Simon, glad you enjoyed the car and the service
Review from Google
25th Jul 2022, 10:33
I always hire from Intack Self Drive when I am back in the UK, because they are always helpful, efficient & good value. This time was no different, I had only had the car for 2 hrs when someone hit me on a car park. Luckily she was very honest & did'nt drive off. I kept the car, staff & management were very calm, Intack handled everything I didnt have to do anything. Absolutely super service.
Intack response: Thank you Michelle, youll be happy to know the car goes in next week for the repair See you again soon.
Review from Google
25th Jul 2022, 08:02
Brilliant service as always. This was probably my 4th or 5th hire from them and they are always prompt and helpful. Great price and a brand new van so it was brilliant condition.
Intack response: Thank you Daniel, another great review from a verified customer
Review from Google
21st Jul 2022, 17:41
Intack Self Drive are always fantastic from start to finish. I only use this company for hire within the UK and will all hire companies around the world acted with the same professionalism and honesty that this team do.I have rented from them a number of times and the staff are always pleasant on booking and handover, the cars or vans are clean and always relatively new models. Pricing is always competitive and the terms of rental including the LDW are fantastic options at great cost.If you are looking for a rental company who you will experience no issues with, look no further.
Intack response: Thank you Richard
Review from Google